# Active Fibre > Generated by All in One SEO v5.0.2, this is an llms.txt file, used by LLMs to index the site. A faster, more reliable connection ## Sitemaps - [XML Sitemap](https://www.activefibre.co.za/sitemap.xml): Contains all public & indexable URLs for this website. ## Posts - [Insights](https://www.activefibre.co.za/insights/): Practical guidance on connectivity, security and voice for South African businesses — what to look for before you buy, from the Active Fibre team. - [One Provider, One Bill, One Call: Why SA Businesses Are Consolidating Their Tech](https://www.activefibre.co.za/one-provider-one-bill-one-call/): Why South African businesses are consolidating fibre, security and voice with one provider — the hidden cost of a multi-vendor setup, compared side by side. ## Pages - [Home](https://www.activefibre.co.za/): Active Fibre is an expanding connectivity provider in South Africa. Our core focus is to give the opportunity to have reliable, high speed internet. - [Referral Programme Terms](https://www.activefibre.co.za/service-terms/referral-programme/) - [Terms & Conditions](https://www.activefibre.co.za/service-terms/): Active Fibre Service Terms & Conditions — the Master Services Agreement plus the Schedule for each service. Version af-pack-2026-08, effective 28 August 2026. - [Active Fibre App Privacy Policy](https://www.activefibre.co.za/app-privacy/) - [Bundles](https://www.activefibre.co.za/bundles/): Fibre, VoIP, firewall security and business Wi-Fi in one bundle — one provider, one bill and a discounted rate instead of four separate suppliers. - [Compliance & Legal](https://www.activefibre.co.za/compliance/): Active Fibre compliance and legal documents — service terms, policies and regulatory information collected in one place. - [Terms and Conditions](https://www.activefibre.co.za/lte/lte-terms-and-conditions/): Superseded. Active Fibre former LTE terms, kept for reference for agreements before 28 August 2026. Current terms are the Service Terms & Conditions. - [Terms and Conditions](https://www.activefibre.co.za/vuma/terms-and-conditions/): Superseded. Former Vumatel service terms, kept for reference for agreements before 28 August 2026. Current terms are the Service Terms & Conditions. - [FTTH Terms and Conditions](https://www.activefibre.co.za/compliance/ftth-terms-and-conditions/): Superseded. Active Fibre former FTTH terms, kept for reference for agreements before 28 August 2026. Current terms are the Service Terms & Conditions. - [Openserve Terms and Conditions](https://www.activefibre.co.za/openserve/terms-and-conditions/): Superseded. Former Openserve service terms, kept for reference for agreements before 28 August 2026. Current terms are the Service Terms & Conditions. - [OpenServe Fibre Connect Premium Terms and Conditions](https://www.activefibre.co.za/fttb/openserve-fibre-connect-premium-terms-and-conditions/): Superseded. Former Openserve Fibre Connect Premium terms, kept for reference for agreements before 28 August 2026. See the current Service Terms. - [Openserve Web Connect Fibre Terms and Conditions](https://www.activefibre.co.za/openserve/openserve-web-connect-fibre-terms-and-conditions/): Superseded. Former Openserve Web Connect Fibre terms, kept for reference for agreements before 28 August 2026. See the current Service Terms. - [Openserve Fibre Connect Terms and Conditions](https://www.activefibre.co.za/openserve/openserve-fibre-connect-terms-and-conditions/): Superseded. Former Openserve Fibre Connect terms, kept for reference for agreements before 28 August 2026. See the current Service Terms. - [Terms and Conditions](https://www.activefibre.co.za/zoom-fibre/terms-and-conditions/): Superseded. Former Zoom Fibre service terms, kept for reference for agreements before 28 August 2026. Current terms are the Service Terms & Conditions. - [Terms and Conditions](https://www.activefibre.co.za/metrofibre/terms-and-conditions/): Superseded. Former MetroFibre service terms, kept for reference for agreements before 28 August 2026. Current terms are the Service Terms & Conditions. - [Master Services Agreement](https://www.activefibre.co.za/service-terms/master-services-agreement/): The Master Services Agreement that applies to every Active Fibre service, read together with the Schedule for the service you take. - [Schedule A — Fibre to the Home](https://www.activefibre.co.za/service-terms/schedule-ftth/): Schedule A — the service-specific terms for Active Fibre fibre to the home, read together with the Master Services Agreement. - [Schedule B — FTTB Broadband](https://www.activefibre.co.za/service-terms/schedule-fttb-broadband/): Schedule B — the service-specific terms for Active Fibre FTTB broadband, read together with the Master Services Agreement. - [Schedule C — FTTB Dedicated / DIA](https://www.activefibre.co.za/service-terms/schedule-fttb-dedicated/): Schedule C — the service-specific terms for Active Fibre FTTB dedicated and DIA links, read together with the Master Services Agreement. - [Schedule D — LTE & 5G](https://www.activefibre.co.za/service-terms/schedule-lte-5g/): Schedule D — the service-specific terms for Active Fibre LTE and 5G services, read together with the Master Services Agreement. - [Schedule E — VoIP](https://www.activefibre.co.za/service-terms/schedule-voip/): Schedule E — the service-specific terms for Active Fibre VoIP telephony, read together with the Master Services Agreement. - [Schedule F — Managed Firewall](https://www.activefibre.co.za/service-terms/schedule-firewall/): Schedule F — the service-specific terms for Active Fibre managed firewall, read together with the Master Services Agreement. - [Schedule G — Web Hosting](https://www.activefibre.co.za/service-terms/schedule-web-hosting/): Schedule G — the service-specific terms for Active Fibre web hosting, read together with the Master Services Agreement. - [Schedule H — Email Hosting](https://www.activefibre.co.za/service-terms/schedule-email-hosting/): Schedule H — the service-specific terms for Active Fibre email hosting, read together with the Master Services Agreement. - [Schedule I — Domain Registration](https://www.activefibre.co.za/service-terms/schedule-domains/): Schedule I — the service-specific terms for domain registration through Active Fibre, read together with the Master Services Agreement. - [Acceptable Use Policy](https://www.activefibre.co.za/service-terms/acceptable-use-policy/): The Acceptable Use Policy governing use of Active Fibre services, forming part of the Service Terms & Conditions. - [Fair Use Policy](https://www.activefibre.co.za/service-terms/fair-use-policy/): Active Fibre Fair Use Policy, forming part of the Service Terms & Conditions that apply to every service. - [Business Wireless](https://www.activefibre.co.za/wireless/): Enterprise wireless for business sites where fibre is not available yet, and as automatic failover alongside fibre so one cut cable does not stop work. - [Support & FAQ](https://www.activefibre.co.za/support/): Active Fibre support: helpdesk weekdays 08:00–21:00, weekends and public holidays 08:00–14:00. Call 010 1100 595, email us, or log a ticket in the portal. - [About & Why Us](https://www.activefibre.co.za/about/): Why Active Fibre: an honest picture of scope and cost up front, engineers who handle installation and testing, and one point of contact for support. - [Terms of Use](https://www.activefibre.co.za/terms/): The Terms of Use governing access to the Active Fibre website. Version af-general-2026-08, effective 27 August 2026. - [Business Fibre](https://www.activefibre.co.za/business-fibre/): Dedicated, symmetrical business fibre with multiple upstream paths and undersea cable routes. Check what is live at your address and get a quote. - [One Provider, One Bill, One Call](https://www.activefibre.co.za/campaign/): Consolidate connectivity, security, voice and cloud under one accountable provider — one bill, one call, and no refereeing between your own suppliers. - [Privacy & POPIA Notice](https://www.activefibre.co.za/privacy-policy/): How Active Fibre (Pty) Ltd collects, processes and protects personal information as a Responsible Party under POPIA, including the use of cookies. - [Zoom Fibre](https://www.activefibre.co.za/ftth/zoom-fibre/) - [MetroFibre](https://www.activefibre.co.za/ftth/metrofibre/) - [Vumatel](https://www.activefibre.co.za/ftth/vumatel/) - [Openserve](https://www.activefibre.co.za/ftth/openserve/) - [VoIP Telephony](https://www.activefibre.co.za/voip/): Hosted cloud PBX or a dedicated system at your premises — the same features and Linkus app either way, on one monthly bill from Active Fibre. - [Precinct Fibre](https://www.activefibre.co.za/precinct-fibre/): Active Fibre builds and operates its own fibre inside complexes, estates and office parks as both FNO and ISP — end-to-end fibre for residents and tenants. - [Partner Programme](https://www.activefibre.co.za/partners/): Three partner pathways for IT companies, MSPs and WISPs — white label, reseller or full ISP — for recurring revenue without building core infrastructure. - [Managed Networking](https://www.activefibre.co.za/managed-networking/): We design, deploy and manage your network infrastructure, monitored so faults are caught early — so your team works on the business, not the bandwidth. - [Cybersecurity](https://www.activefibre.co.za/cybersecurity/): Managed security for South African businesses on enterprise-grade hardware — specified, installed, monitored and kept current by Active Fibre. - [Cloud & Infrastructure](https://www.activefibre.co.za/cloud/): Managed cloud migration, hosting and ongoing support for South African businesses — we handle the move and keep it running afterwards. - [Business Fibre](https://www.activefibre.co.za/fibre-business/) - [Contact](https://www.activefibre.co.za/contact/): Talk to Active Fibre about a quote, a second opinion on your current setup, or your options. No obligation — call 010 11 00 595 or send an enquiry. - [Fibre to the Home](https://www.activefibre.co.za/ftth/) - [Network Status](https://www.activefibre.co.za/network-status-2/): Live status of Active Fibre home and business fibre by province and network operator, with current incidents and incident history. - [FAQs](https://www.activefibre.co.za/support/faqs/): Answers to the questions Active Fibre is asked most often, including how to find the GPS coordinates you need for a coverage check. ## Landing Pages - [Announcement](https://www.activefibre.co.za/announcement/) ## Incidents - [Degraded Performance: Gauteng - Vumatel Gauteng](https://www.activefibre.co.za/status/incident/degraded-performance-gauteng-vumatel-gauteng/) - [FNO Outage: Gauteng - Vumatel Gauteng](https://www.activefibre.co.za/status/incident/fno-outage-gauteng-vumatel-gauteng/) - [Area Outage: Gauteng - Vumatel Gauteng](https://www.activefibre.co.za/status/incident/area-outage-gauteng-vumatel-gauteng/)