having trouble?

Log a service call

When logging a service call please make sure you have the following:
  • Account Number
  • Company Name
  • Description of Fault
give us a call on

010 110 0595

send us an email

helpdesk@activefibre.co.za

hours of operation

Monday to Friday:
7am – 5pm

After hours:
5pm – 10pm
Weekends:
8am – 2pm