PROMO Code

    Primary Contact Information

    Full Name *
    Phone *
    Email Address *
    ID/Passport Number *
    IDPassport
    Address *
    Staying in Free Standing house or Cottage *

    Billing Contact Information

    Full Name *
    Phone *
    Email Address *
    ID/Passport Number *
    IDPassport

    Company Information

    Company Details
    Company Address
    ID Document
    Proof of Residence
    Company Registration
    Picture of Metro Fibre ONT (Back & front)

    Fibre Information

    Is Fibre Installation Required?
    YesNo
    If installed, please confirm object number / FSAN number / Unknown
    (If unsure don’t worry we will assist in finding this out for you)
    Please confirm package type below

    Metro Fibre Home Packages

    I acknowledge and agree that, by selecting a package below, I am entering into a binding financial obligation for the service applied for with Active Fibre on the Metro Fibre network, which is not a prepaid solution. The service is provisioned and billed monthly in advance, and all amounts are due and payable each month on or before the invoice due date, irrespective of whether the service is utilised.

    Signature *
    Date *
    Service Type Current Speed New Speed Current Price NEW PRICE FROM 1 JUNE 2026 UPGRADE/REGRADE (R195) MOVING FROM ANOTHER ISP TO ACTIVE FIBRE (R1058) RE-INSTALLATION / ONT MOVE (R1811.25)
    MFN NOVA 20/20*MFN NOVA 40/40*MFN NOVA 80/80*MFN NEXUS 25/25MFN NEXUS 45/45MFN NEXUS 75/75MFN NEXUS 150/150MFN NEXUS 250/250MFN NEXUS 500/500MFN NEXUS 1000/1000 20Mbps40Mbps80Mbps25Mbps45Mbps75Mbps150Mbps250Mbps500Mbps1000Mbps 30Mbps50Mbps80Mbps40Mbps60Mbps100Mbps150Mbps250Mbps500Mbps1000Mbps R490R560R740R525R695R795R880R970R1225R1625 R520R590R790R575R745R865R950R1040R1295R1695
    * MFN Nova = Older MFN Built Areas (Feasibility dependent) • MFN Nexus = Newer MFN Built Areas • One full calendar month’s written cancellation notice is required and must be emailed to accounts@activefibre.co.za • Metro Fibre equipment may NOT be removed from the property • Metro Fibre Fibre to the Home packages are NOT prepaid. Payment is month to month and due on the Due Date stated on your invoice. • All prices include VAT • Terms and Conditions Apply

    DEBIT ORDER ONLY

    For Debit Order please complete the debit order mandate below.

    Authority and Mandate for payments Instruction: Electronic and Written Mandates

    Given By (Account Holder):
    Address:
    Bank Name:
    Branch & Code:
    Account Number:
    Amount:
    Account Type:

    Debit Order will be processed on 1st Working Day of every month.

    Abbreviated Name as Registered with the Bank: ACTIVE FIB

    This signed Authority and Mandate refers to our contract (“the Agreement”)dated:

    • Kindly ensure that sufficient funds are available to avoid any payment issues. Please note, in the event of a debit order rejection, an administration/reactivation fee of R79.99 (incl. VAT) will apply.
    • Services will only be reactivated once full payment has been received.
    • Additionally, as services are bandwidth-provisioned, monthly charges will still apply during any suspension period, and payments will remain due.
    • Please note that no credits will be issued for any service downtime during suspension.
    I have read and accept the Active Fibre Debit Order Mandate Terms & Conditions.
    Signature of the duly authorised account holder and operator:

    Signature *